Shipping
- $7 shipping per item on allHANDWERS products
- Each item is handcrafted and made to order
- Items ship from Moscow, Russia via Russian Post FirstClass Air Mail
- Please allow 1-7 business for processing
- Please allow 8-15 business daysfor worldwide delivery, depending on your location
- As a general rule, packages going to Europe arrive in about 1-2 weeks, and packages going to all other areas arrivein about 2-4 weeks
- Tracking info is included
- NOTE: Express worldwide shipping is available upon request. Cost for express shipping is $30 per item and worldwide delivery within 3-7 business days. Please email us at contact@jetsettimes.comand we'll send you a custom order for express shipping
Returned packages
Return are accepted within 14 days of receiving it. In case your package is sent back due to being unclaimed or sent to wrong address, customer is responsible for any additional shipping costs if you want the package to be shipped back to your location.If you would like to return your item for whatever reason, please email uscontact@jetsettimes.com.
Lost packages
In case your package becomes lost during transit, please contact us after 20 days from time of shipping date and we'll work with you to locate your item.
Refunds/Exchanges
Refunds and exchanges are processed within seven days afterreturn of original item is received.Items must be returned in their original and unused condition. Please note, refunds are issued for the purchaseprice of the item, excluding any shipping charges. Refunds are issued via PayPal. We cannot be responsible for any lost or damaged unregistered packages sent back, so please be sure to use a reliable shipping service with tracking when returning or exchanging items.If you would like toexchange your item, please email uscontact@jetsettimes.com.
"Thank you, it is a very high quality item and it is very soft,thin and flexible . It works great with my mouse. Thank you!"
-Anna Yusimova
"The leather feels nice and the quality is great. Works well with the magic mouse. Shipment took over a month to Germany and tracking stopped working after the package arrived at the customs. Seems like Russian Post is still slow at shipping parcels."
-Kevin Scheffelmeier
"Sehr gute QualitÌ_t, Leder stinkt Ì_berhaupt nicht, Lieferung von Russland typisch ca. 2 Wochen. Wieder sehr gern! Nice experience."
-Hansi Riess
"This is a great leather mouse pad! Very nice craftsmanship, doesn't slip, my mouse works very well, and looks great on my desk. The shipping from Russia was also faster than I expected. All in all an excellent transaction."
- Kyle Getz
"Love love love this mouse pad! It's sleek and sophisticated. The navy is true to color. Very fast shipper for it being an international shipper! Thank you!"
-Kari Bergeron
"Shipped on time, tracking stopped in Russia. But that's fine because it arrived safely. As described. I like the curved edges on top and bottom."
- Joseph Chow
"Great product! Nicely executed. It offers a real tough protection, with a very soft touch. Thank you for the good job."
- Arnaud Kirsch
"Great quality and color, nice size."
- Bryan Rogers
"Great pen case for my fancy fountain pens... it's flat so fits easily into all kinds of bags and the inner lining of felt is soft to protect from scratches and keep the pens from clicking and sliding around; the exterior leather is fine grained and will no doubt age nicely."
- Ruth Radford
"This leather case is so beautiful! I can't wait to give it as a gift. Lovely craftsmanship! So happy with my purchase!"
-LAGcraftStudio
"Tr̬s bon etuit, belle qualit̩! Merci."
-Johan Lesaint
"Very professional, item as described, excellent condition."
-ivomanau
"Very classy and also well-made."
-rahearn
"Super pencil case. Very good quality."
-Marco Ruvalcaba
"Beautiful case with very good quality. Definitely recommended! Thank you."
- H. Lande
"Great Pencil case. Great quality. Well worth the price."
- Alex Marsh
"Great quality, nice material and workmanship, super kind contact and very fast shipping."
- Sarah Oostenbrug
"Lovely quality, fairly slow shipping but about what I expected from Russia to Australia."
-lukem
"Thank you! Great product :)"
- Voonderkin Knecht
"Awesome, exactly what I was hoping it would. Quality and craftsmanship are excellent."
- beckyclai
"Great quality and just the right size to fit all my cards into! Very fast shipping too."
-helloimellis
"Shipping was fast. Workmanship was excellent too. Very nicely packed. Thumbs up!"
-Inkz
