Shipping Policy

Duties and Taxes

• United States: We guarantee no additional taxes, duties, or customs fees for customers from the United States
• Other Countries: Customers outside the United States may be liable for import duties and taxes charged by Customs. These additional charges are the customer’s responsibility.

Shipping Partners

• UPS
• DHL
• FedEx

Delivery Tracking: All orders come with a tracking number. A tracking link will be emailed once your order has been dispatched.

Delivery Issues: If your order hasn't arrived within the estimated time frame, email us at contact@jetsettimes.com for assistance.

Lost or Damaged Packages: Email us immediately if your package is lost or damaged in transit. We will resolve the issue ASAP. 

Incorrect Address: Ensure the shipping address provided is correct and complete. We are not responsible for orders lost or delayed due to incorrect or incomplete addresses. Contact us immediately if you realize your address is incorrect.

Contact Us: For questions or concerns about our delivery policy at contact@jetsettimes.com