Tram 21 makes sure that each bag is fairly made and of the highest quality. The tannery is set in Alcanena, Portugal - an area with a rich tannery tradition. Tram 21 works with a family that had been perfecting the art of tanning for five generations. They analyze each piece of leather, striving to achieve the highest quality to ensure the quality of the leather they produce for your bags is outstanding.
The waxed cotton used comes from the UK and it has a long history, starting from the mid-19th century, when it was first introduced in the sailing industry, due to its waterproofing quality. Even if it was eventually replaced by synthetic materials, waxed canvas is still used not least due to its characteristic appearance. We love the scratches and shades it gains over time. The UK factory is more than 100 years old and their history overlaps with the waxed canvas history itself.
$32 shipping for each bag on all worldwide orders from Tram 21. Items are made to order and handmade. Please allow 2-3 business days for processing. Please allow 5-7 business days for shipping to Europe and 7-14 business days for shipping to U.S.A., Canada and rest of world. Customer is responsible for any customs and import taxes that may apply.
Returns are allowed, for whatever reason, within 14 days of purchase date. Return shipping is non-refundable and paid for by customer, including shipping of any items that are exchanged. Please make sure you use a tracking system, when you'll ship the item. We are reasonable people and we'll try to solve any problems you'll have. More than anything else, we want happy customers! If you have any questions about returns or exchanges, please contact us at firstname.lastname@example.org.
Customer is responsible for any customs and import taxes that may apply. For the non-EU deliveries, it might take a few extra days for the customs clearance in the destination country. And there's a slight possibility that you'll pay some extra taxes and duties, when you'll receive the package. If, by any reason, you'll not be able to receive the package and it will be shipped back to us, you'll need to cover the shipping cost.