Shipping
$20 shipping for each toiletry bag on worldwide orders byTram 21. Items are made to order and handmade. Please allow 2-3 business days for processing. Please allow 5-7 business days for shipping to Europe and 7-14 business days for shipping to U.S.A., Canada and rest of world.Customer is responsible for any customs and import taxes that may apply.
Returns/Exchanges
Returns are allowed, for whatever reason, within 14 days of purchase date. Return shipping is non-refundable and paid for by the customer, including shipping of any items that are exchanged. Please make sure you use a tracking system when you ship the item. We are reasonable people and we'll try to solve any problems you may have. More than anything else, we want happy customers! If you have any questions about returns or exchanges, please contact us at contact@jetsettimes.com.
Additional Fees
Customers are responsible for any customs and import taxes that may apply. For the non-EU deliveries, it might take a few extra days for the customs clearance in the destination country. And there's a slight possibility that you'll pay some extra taxes and duties, when you'll receive the package. If, for any reason, you'll not be able to receive the package and it will be shipped back to us, you'll need to cover the shipping cost.
Testimonials
"This is an amazing bag. It replaced my 4+ old canvas bag. I didn't really check the dimensions of this bag so when I received it, I was surprised that it was twice the size of the bag that I replaced. The quality of this bag is quite phenomenal. You can really tell the quality of the leather and canvas. Overall, I love this bag."
-Justin Luong
"Beautiful bag, fast shipping myhusbandloved it!"
-madredeleon
"All the details in this bag are amazing. Great job!"
-Xabier Amenabarro
"I love my bag. It arrived really quickly considering I'm in Australia. It is of high quality and fits everything I need into it nicely. Oh... and even though it says 'Mens satchel' I'm a woman and I love it :)"
-lindymcguren
"Sac magnifique, absolument conforme ÌÊ l'annonce. Livraison rapide grÌ¢ce ÌÊ un vendeur passionnÌ© et efficace. Mille mercis!"
-sylviegray
"Absolute beauty of a bag, would recommend to anyone that is interested in buying one; Great construction with a great quality feel. Many thanks for such a good bag!"
-Hehurha
"The bag is perfect. exactly as described! We love it!"
-Lyn Pedersen
"I bought this for my boyfriend. He is a pretty stylish guy that needed something to take his laptop and paperwork to and from work. He absolutely loves this bag. He has had numerous people ask him where he got it. The canvas is waxed but not shiny, it looks very natural. This is the kind of bag that you buy with the intention of using it for many years because of the high quality. I definitely recommend it!"
-ncrillylarsen
"Great bag! Very youthful yet urban chic. Very sturdy and the leather is of exceptional quality. I was deciding between this and a Tumi bag and ultimately chose. I love the bag and feel that I chose wisely!"
-knettar
"Everything about this transaction was perfect! The product is EXACTLY what I ordered and I couldn't be happier! The show owner is SO wonderful to work with and very responsive to messages and requests. I can't wait for another need to arise so I can shop here again!"
-Jacquelyn O'Briant
"We are an enthusiastic team of three, creating bags that will travel with you for many years, silently witnessing your journeys. We are all fascinated by objects that travel through time, things that somebody will find after many years at the back of a closet and wonder: How old is this bag? How many travels did it go on? How many more can it take with me?
It is very important for us to control every stage of the production of our bags. And it must start with how the materials are sourced. We want to make sure that they are fairly made and of the highest quality. This is why we personally visit with allof our suppliers.
We started with a visit to Alcanena, Portugal, which we had heard was an area with a rich tannery tradition. We met a family that had been perfecting the art of tanning for five generations. We were delighted that they agreed to work with us, being a start-up with just hopes and dreams.
It is amazing to watch how they work, how they analyze each piece of leather and how they strive to achieve the highest quality. And, indeed, the quality of the leather they produce for our bags is outstanding. We are proud to be partners with the best Alcanenian tannery.
The waxed cotton we use comes from the U.K. and it has a long history, starting from the mid-19th century, when it was first introduced in the sailing industry, due to it's waterproofing quality. Even if it was eventually replaced by synthetic materials, waxed canvas is still used not least due to its characteristicappearance. We love the scratches and shades it gains over time. The UK factory we work with is more than 100 years old and their history overlaps with the waxed canvas history itself. We are happy we can help take it further.
You can see the outcomes of the dreams and hard work of a beautiful team, whom believe that anything can be mastered with grit and passion. Let's see how far we can go!
- Tram 21
